Frequently Asked Questions.

Frequently Asked Questions

How are orders shipped?

Clothing and apparel are shipped using USPS flat rate also known as “Priority Rate Flat Mail”. After processing and shipping, your item should arrive within 2-5 business days.


PLEASE NOTE:  Currently there is no shipping options available for furniture items and must be picked up from our Stone Oak location.

Condition of consigned items.

We accept items that are new or gently worn. Consigned items must be cleaned, unwrinked and on hangers.

What is the refund policy?

All sales are final. No refunds are given on any purchases made online or in-store.

What type of items do you accept for consignment?

We accept items Home Décor, Furniture, Jewelry, Women’s and Men’s Clothing Apparel, Handbags, and Shoes.

As a Clothing Consignor, can I see my items online?

Each store has its own Consignment Access Portal. Click the location where you consigned below to login and view the status. For status on furniture items please call 210-494-4663.

 

Stone Oak Location

 

Castle Hills Location

 

 

Seasonal Consignment Schedule

Spring Consignment | February-March

Bring in lighter fabrics and colors–transitional time and seasonal events apparel. Including: Short sleeve shirts, jeans, capris, dresses, rain gear, spring jackets, and spring formal wear attire.

Summer Consignment | April-July

Warm weather materials with bright colors and light fabrics. Including: short sleeve shirts, shorts, tank tops, sandals, and vacation/beach wear.

Fall Consignment | August-September

Cooler weather materials with autumnal colors and mid-heavy weight fabrics. Including: long sleeve shirts, jeans, pants, fall jackets, boots.

Winter Consignment | October-January

Cold weather materials with mid-heavy weight fabrics. Including: sweaters, winter coats, hats, gloves, boots, jeans, winter formal wear attire.

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